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Satisfaction of Fast Food Employees within its Organizational Culture in San Miguel Bulacan

This study asserts fairness and satisfaction toward the employees, as well as how it reflects and impacts them. The purpose of this study is to investigate the organizational cultures of the three establishments in San Miguel Bulacan namely Jollibee, Mang Inasal, and Mcdonalds. The research aims to answer on how the company treats its employees and how satisfaction and fairness relates to the performance and relationship of the employees. This study would benefit the employers, employees, company, future professionals, future and current manager, and future researchers. The researchers used these Research Design which is Quantitative method and Descriptive research design as it would give them a more accurate numerical data that can be transformed into statistics from the respondents. Purposive sampling has been used because the researchers chose respondents that are suitable for the study. The study relies on the Seven Dimension of the Organizational Culture Profile (OCP) of O’Reilly III et. al, (2000) with modifications which are Outcome-oriented Culture, Stable Culture, People-Oriented Culture, Team Oriented Culture, Detail Oriented Culture, Employees’ Support System, and Innovative Culture. The results of the study clearly shows that the employees are very satisfied with how the Company treats them. And there are significant connections between fairness and satisfaction that represent the organizational culture of the three fast food chains. This study would be helpful to different organizations because they will know the importance of organizational culture and how it affects the performance of the employees and also the Company.

Carlos Lejan C. Dasig, Mylene M. Delos Santos, Jhemalin Crystal C. Ocampo, Kathlyn Joyce D.L. Toledo, Nikki Mari C. Vilar

Carlos Lejan C. Dasig et al.. (2022). Satisfaction of Fast Food Employees within its Organizational Culture in San Miguel Bulacan. Our Lady of Fatima University – College of Hospitality and Institutional Management .
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Accepted: 01/06/2022

Published: 01/06/2022

DOI:

Our Lady of Fatima University

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